2 Transportation jobs

Broadspectrum is a leading global provider of operations, maintenance, and asset and project management services. This is a fantastic opportunity to work locally with a global organisation offering a safe workplace, a secure role and excellent career opportunities. Broadspectrum has a longstanding partnership with the Australian Defence Force and has a brand-new opening for a Transport Services Manager to join our Defence Base Services contract. This role will provide technical support to the transport service delivery on a national level, as well as monitoring of transport strategies, policies and programs that promote sustainable improvement. Reporting directly to the company’s General Manager of Operational Services, your duties will include: Driving a culture of delivering customer and shareholder value. Coordinating the development and implementation of key transport strategies and action plans that ensure sustainable long-term Defence capability. Advising and providing strategic, technical support to contract and project managers on matters of transport and sustainability. Developing and implementing innovative and sustainable business improvement programs. Auditing, analyzing and reporting transport performance to internal and external clients and regulatory bodies. Special conditions: Must be an Australian Citizen as the role has a requirement to be able to meet and maintain a Defence Baseline Security Clearance. Australian Drivers Licence. Must be available to travel across the Contract footprint (Nationally). Key Experiences & Skills: Experience in Project Management or Contract Management. Experience in Defence portfolios (preferred). Excellent communication. Advanced spreadsheeting and/or Project Management software skills. Analytical capability. In return, you will receive a highly competitive salary, the ability to work on a major defence contract in a company where the opportunities are abundant.   To   Apply: Please visit the Careers section of our website or Click “ APPLY ” to forward your application CV, along with your proof of Citizenship.   Broadspectrum is an equal opportunity employer and we strive to recruit and appoint the best available person regardless of sex, age, religion, race, marital status, nationality, sexual orientation or disability

We are seeking a passionate, customer-centric, innovative & experienced full time Customer Service professional to join our progressive & dynamic team. Reporting directly to the Team Leader – Customer Service, the successful candidate will play a key role in: • Managing our customer's collections and delivery requirements • Providing quick and proactive responses in a fast-paced environment • Delivering a high-quality experience for our customers Daily responsibilities • Manage a high volume of inbound calls and emails for customer requests including bookings, delivery ETAs, special pre-alerts and PODs • Effectively deal with critical service issues including delays, as well as lost / damage products • Drive positive outcomes with suppliers by building strong relationships, being persuasive, as well as proactively following up on service requests • Manage project related distributions and special service requests including major national rollouts, next flight services, express courier and full load bookings • Effectively utilise the company CRM as required, ensuring all cases and ongoing correspondence is entered • Provide customers with guidance regarding the safe, effective and efficient modes of transporting their goods • Provide proactive support and daily reporting for major customers as required • Generate basic quotations • Escalating critical cases internally to the Team Leader – Customer Service • Supporting the Team Leader – Customer Service with requests for support within the department as requested • Communicate effectively within internal stakeholders including sales team, relationship manager, information systems and billing functions to ensure customer requirements are delivered upon The ideal candidate will… • Love going the ‘extra mile’ and have a passion for problem solving • Have a positive attitude and be able to stay calm under pressure • Possess excellent verbal and written communication skills • Display proficiency with IT products such as Microsoft Word, Excel & Outlook and CRM platforms • Demonstrate excellent time management skills and ability to multitask • Contribute to team culture and have a passion for personal & professional development • Enjoy working in a fast-paced and dynamic environment Transport & Logistics experience will be highly regarded. Why US? • Fast growing organisation and an expanding team • Multiple avenues for career progression • Management team committed to investing in people and creating a great culture If you believe this opportunity aligns with your skill set and would like to apply, please apply now!