Manager, Operational Risk

  • IAG
  • Sydney NSW, Australia
  • 15/08/2019

Job Description

The Role


The purpose of the role and your unique contribution is to lead and support the establishment and management of a system of work that ensures Technology Risk is proactively and effectively managed as the IAG technical landscape is transformed and modernised – to create a technical foundation for a future, customer and eco-system enabled business operating model.
For your role to make a difference, you will be an experienced risk professional with exceptional organisational and lateral thinking skills. You will enjoy working in ambiguous and fast paced environments applying your skills with a diverse range of stakeholders across the IAG Group.  
You will also have the opportunity to develop your capabilities and skills so that they can be utilised more broadly within Group Technology and IAG


Key Responsibilities


  • Lead, mentor and coach a team of Risk Specialists and in delivering outstanding 1st line risk support across Group Technology. 
  • Contribute to the design and execution of Group Technology risk strategy.
  • Role model and promote a pro-active risk management culture in technology.
  • Work collaboratively with the Group Technology team to ensure adherence to Group Risk & Compliance policy and frameworks.
  • Consult with the wider Group Technology business and lead activity in creating active risk and control profiles.
  • Ensure that Group Technology is within Group Risk appetite tolerances.
  • Use internal and external data sources to provide insight and a forward-looking view of risk for Group Technology.
  • Consult into projects, initiatives and remediation activity acting as a risk SME providing advice and guidance as required.   
  • Enhance Group Technology risk reporting and Board / Audit Committee updates in line with overall Commercial and Performance Management performance reporting. 
  • Contribute to Internal and External Audit engagements within Group Technology.

Skills & Experience


  • Minimum of 10 years’ experience in operational risk management or assurance function within an Insurance or Financial Services Industry. 
  • Demonstrated competencies with Operational Risk activities within the Three Lines of Defence model.
  • Experience working with common technology industry standards such as NIST or Cobit 5. 
  • Good intrapersonal skills. 
  • High level of personal drive and enthusiasm. 
  • Results orientated and committed to achieving challenging objectives and delivering excellence. 
  • Good relationship building and influencing skills. 
  • Continuous improvement mindset. 
  • Tertiary qualification/s in Technology, Commerce, Audit or related fields. Industry or specialist
  • qualifications within technology and/or risk management fields. 


About Us

At IAG, we believe that everyone has a unique point of view to share, shaped by their life experiences, cultures & passions. We celebrate and commit to:
#Proud to be me - we value difference, not sameness
#Together - harnessing our collective wisdom enables us to be our best for our customers & each other
#No boxes - it's not about labels, boxes or categories. It's about building a diverse and inclusive mindset into everything we do
IAG is the largest general insurance group in Australia and New Zealand. IAG owns some of the region's most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC, WFI and Swann Insurance.


Let's Talk


Start your career journey with us and click ‘Apply’! Applications Closing on 19th August 2019

In addition to a diverse and inclusive culture, some of our benefits include 13% superannuation (3% kiwisaver), 50% insurance discounts, flexible work and leave options, generous parental leave and return to work program, recognition and reward program, and various corporate partner discounts.

We encourage Aboriginal and Torres Strait Islanders to apply for this position #LI-AU