• JustMums Recruitment
  • Thomastown VIC, Australia
  • 10/10/2019
Full Time - Flexible Administration & Office Support Trades & Services

Job Description

Opportunity for an experienced Administrator to join a family-friendly and supportive business based in Melbourne’s northern suburbs

About our client

Our client is a boutique company based in the north of Melbourne servicing clients across Melbourne in the construction, domestic/commercial and maintenance/servicing sectors. They pride themselves on quality & compliance above all else – and are large enough to deliver, but small enough to be flexible which results in extremely happy clients.

They consider their team members the most important part of their business and they know they wouldn’t be as successful as they are without them. Joining their team means you are held accountable on performance delivery, which drives immense personal satisfaction and is the key reason why so many of their team members are long term colleagues.

About the role

They now are seeking a full-time office administration guru with excellent customer service skills to join their team. You will work in a fast paced environment and deal with a mix of clients, suppliers and tradesmen daily. This role will focus on traditional administration tasks to support the team, assisting the Project Manager with documentation control and assisting the Finance Manager with various duties (and working towards taking on more bookkeeping duties).

Key responsibilities will include:

  • Answering phones;
  • Monitoring and responding to email enquiries;
  • Scheduling jobs with key clients;
  • Entering jobs into schedule for 8 (or more) technicians daily;
  • Creating quotes for residential clients;
  • Assisting with tender documents;
  • Assisting with obtaining supplier quote for tenders;
  • Sending purchase orders for materials;
  • Entering invoices into accounting package (Xero);
  • Receiving goods from couriers;
  • Ensuring kitchen, toilets and office are clean; and
  • Other ad hoc tasks.

About You

To be successful, you will be an experienced administration professional with strong time management and customer service skills (and experience working in a trade environment will be highly regarded). It is essential that you are an excellent communicator (both oral and written), have strong attention to detail and good phone manner. You are extremely trustworthy, conscientious, organised, neat and friendly. You are interested in joining a strong and close knit team and able to work well both autonomously and in a team environment. A problem solver who demonstrates initiative, you will be self motivated, reliable and resilient. Strong computer literacy (and the ability to learn new programs quickly) is essential including Microsoft Office and Adobe (and previous experience using Xero, simPRO, Basecamp and gmail is advantageous). Previous bookkeeping experience is not essential, but will be highly regarded.


What’s on offer

This is a permanent, full-time position (working Monday-Friday from 8am-4pm) with great job security. You will be offered a variety of administration, customer service and bookkeeping tasks in an excellent team environment where you can drive efficiency and quality to new levels. Note: two weeks annual leave is required to be taken at Christmas/New Years as the business is closed.


To apply

Interviews will commence immediately, so to apply please send your cover letter and resume (in Word) via the Apply link. An immediate start is available for the successful candidate.