Assistant, Commercial Underwriting

  • IAG
  • Sydney NSW, Australia
  • 11/10/2019
Full Time - Flexible Insurance

Job Description

#Closer #Braver #Faster

The Role

IAG is looking for an ambitious self-starter to join their Underwriting Service Team as an Underwriting Assistant. You will be joining their team based in North Sydney, and working closely with a Commercial Underwriter working on Commercial Strata Insurance.

If you are looking for the next corporate step in your customer service career, with endless opportunities to develop and grow, with an engaging team and supportive leaders, flexibility and attractive work-life balance attitude, IAG is the organisation for you.

Key Responsibilities

  • Accurate and timely processing of renewals, endorsements and cancellations
  • Policy account reconciliation tasks
  • Review and action items in the team mailboxes
  • Handling of general phone enquires as required
  • Requesting and updating details for renewals 
  • Customer Service, developing and maintaining strong business relationships
  • Ensuring accuracy, quality and timely processing of documentation


Skills & Experience

  • Strong administrative experience 
  • Customer service experience
  • Exposure to underwriting and/or insurance
  • The ability to work towards deadlines, KPIs and targets
  • Demonstrate initiative, attention to detail and the ability to multitask 
  • Comfortable communicating professionally with internal and external stakeholders 


About Us

At IAG, we believe that everyone has a unique point of view to share, shaped by their life experiences, cultures & passions. We celebrate and commit to:

  • #Proud to be me – we value difference, not sameness
  • #Together – harnessing our collective wisdom enables us to be our best for our customers & each other
  • #No boxes – it's not about labels, boxes or categories. It's about building a diverse and inclusive mindset into everything we do

IAG is the largest general insurance group in Australia and New Zealand. IAG owns some of the region's most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC, and WFI.


Let's Talk

Start your career journey with us and click ‘Apply'!