Workers Compensation Case Manager (Melbourne, VIC, AU, 3004)

  • Broadspectrum
  • Melbourne VIC, Australia
  • 06/07/2018
Part time Insurance

Job Description

The Company 
Broadspectrum are an operations, maintenance and services organisation operating globally in the resources, energy, industrial, infrastructure, rail, and property and defence sectors.
The Role
Broadspectrum are currently looking to engage an experienced Workers Compensation Case Manager to determine liability, process and manage claims in an effective manner in accordance with the respective State Workers' Compensation Act. The purpose of this role is to manage the implementation of formulated Claims & Injury Management and Return to Work strategies and/or processes to achieve targeted claim costs reductions and increase claim closure. This position will see you in a permanent part-time role based in Melbourne.  
Responsibilities of this position include, but are not limited to: 

  • Determination of claims liability in a timely manner.
  • Manage all aspects of Workers Compensation claims from inception to finalisation.
  • Arrange independent medical  examinations, requesting treater reports, coordinating necessary treatment for injured workers
  • Liaising with injured workers, treating practitioners and external stakeholders regularly
  • Processing of invoices/payroll 
  • Providing a cost effective, efficient, professional and customer focused service
  • Liaise with all relevant parties as required in the claims management process.
  • Managing daily workflow to maintain service standards
  • Ensure claim and customer concerns are resolved in an efficient and timely manner. 
  • Implement best practice Claims & Injury Management to achieve claim cost reduction and greater return to work outcomes.
  • Filing of correspondence in workers compensation files on daily basis

Skills and Experience

  • Sound knowledge of the relevant State Workers Compensation Act. 
  • Excellent oral and written communication skills.
  • Analytical and problem solving skills.
  • An understanding and commitment to injury management principles and the RTW process. 
  • Customer service orientation.
  • Understanding of injury prevention principles.
  • Understanding and Commitment to HSE / OH&S principles.
  • Some travel and/or long distance driving maybe required

Please visit the Careers section of our website or Click “APPLY” to forward your application CV, along with copies of your qualifications and proof of Citizenship/Permanent Residency. The incumbent to this role must be eligible to hold a Defence Security Clearance up to the level of Negative Vetting Level 1 (Secret). As a result of this requirement the incumbent must be an Australian Citizen.

Broadspectrum is an equal opportunity employer and we strive to recruit and appoint the best available person regardless of sex, age, religion, race, marital status, nationality, sexual orientation or disability.