Quality Advice Assurance Manager

  • AustralianSuper
  • 238 Flinders St, Melbourne VIC 3000, Australia
  • 08/08/2018
Full time Finance

Job Description

AustralianSuper is for all Australians and businesses; we invest members’ money to help create the best possible retirement outcome. More than 2.2 million members trust us to invest more than $140 billion on their behalf. Our size has given us the ability to leverage significant investment opportunities for long term performance and lower fees that are passed onto our members.

We put members first in everything we do and are committed to the recruitment, development and support of a diverse workforce that share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes.

Here’s where you come in…

To support the growth of AustralianSuper we are seeking a Quality Advice Assurance Manager who will be responsible for assurance and monitoring activities associated with the quality of financial advice being delivered to our members. Reporting to the National Manager Advice Enablement, this role represents an outstanding opportunity to ensure advice is provided in accordance with compliance frameworks and practices which meet all legislative and regulatory obligations, professional standards and business rules.

In this role, you will conduct reviews for accredited licensees to gain assurance they are complying with their Financial Services Agreement, that their activities remain consistent and that key risks are identified and managed. You will conduct adviser review activities, such as file reviews, member interviews and observations, using agreed frameworks to ensure independent and consistent outcomes.

You will report your findings, identifying improvement opportunities and appropriate remediation activities if applicable. You will make recommendations to the leadership group in terms of training requirements, assisting with or facilitating sessions as required.

You’ll need…

Key to your success in this role will be your relevant industry qualifications, including a Diploma of Financial Planning, plus previous experience in financial planning compliance, governance and/or audit. You have a thorough understanding of how financial planning businesses are run, and how to apply best practice compliance principles. You make clear decisions which may involve difficult choices or considered risks.

You build excellent stakeholder relationships, communicate effectively and maintain a high degree of attention to detail. You have experience with challenging conversations and you provide feedback in a constructive, timely manner.

If you would like the opportunity to work in a challenging, growing and rapidly evolving environment to deliver outstanding results that benefit members, please apply now! Aboriginal and Torres Strait Islander people are encouraged to apply.

Agencies please note: this vacancy is being managed directly by AustralianSuper’s Recruitment team. We will contact our preferred agency partners should we require additional support. Thank you.