Operations Specialist (Member Statement)

  • AustralianSuper
  • Melbourne VIC 3004, Australia
  • 11/01/2019

Job Description

AustralianSuper is for all Australians and businesses; we invest members’ money to help create the best possible retirement outcome. More than 2.2 million members trust us to invest more than $140 billion on their behalf. Our size has given us the ability to leverage significant investment opportunities for long term performance and lower fees that are passed onto our members.

We put members first in everything we do and are committed to the recruitment, development and support of a diverse workforce that share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes.

Here’s where you come in…

To support the growth of AustralianSuper, we are seeking a Operations Specialist (Member Statement) who will be responsible for coordinating various teams and organisations to ensure annual member statements are delivered with the highest quality within agreed timelines and as effectively as possible. In this role, you will coordinate key activities and drive delivery of annual member statements as well as collaborating with stakeholders and organisations to understand the content, business goals, data requirements and designs. As an experienced Member Statement Specialist, you will conduct data analysis and quality assurance testing as well as identifying process improvement and cost reduction opportunities.

You will prioritise requirements and designs based on the value to the customer, risk and or strategic alignment to deliver the right things at the right time. You will facilitate regular meetings with stakeholders and ensure accountability for tasks is maintained as well as communicating key milestones and activities across the fund and membership.



You’ll need…

We are seeking candidates who have experience or knowledge of statement delivery including template creation and data mapping, business analysis and or superannuation operations.

With a keen eye for detail, you will be passionate about making things better for customers and enjoy interacting with a diverse workforce across multiple organisations. Professional certification or experience in Project Management or Business Analysis and previous experience in delivering Member Statements will be highly regarded.

If you would like the opportunity to work in a challenging, growing and rapidly evolving environment to deliver outstanding results that benefit members, please apply now! Aboriginal and Torres Strait Islander people are encouraged to apply.

Agencies please note: this vacancy is being managed directly by AustralianSuper’s Recruitment team. We will contact our preferred agency partners should we require additional support. Thank you.