#CLOSER #BRAVER #FASTER
The purpose of the Workforce Forecast Analyst (WFM) is to create, maintain and update long, and medium-term forecasts to maximise customer performance results for all IAG WFM business units. It involves utilising the workforce management data, call management data and other sources where required to build strategic forecasts. Moreover, it involves participating in strategy planning, recruitment and attrition planning to determine staffing needs across all business units.
Skills & Experience
At IAG, we believe that everyone has a unique point of view to share, shaped by their life experiences, cultures & passions. We celebrate and commit to:
#Proud to be me - we value difference, not sameness
#Together - harnessing our collective wisdom enables us to be our best for our customers & each other
#No boxes - it's not about labels, boxes or categories. It's about building a diverse and inclusive mindset into everything we do
IAG is the largest general insurance group in Australia and New Zealand. IAG owns some of the region's most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI.
In addition to a diverse and inclusive culture, some of our benefits include 13% superannuation, (3% kiwisaver), 50% insurance discounts, flexible work and leave options, generous parental leave and return to work program, recognition and reward program, and various corporate partner discounts.
We encourage Aboriginal and Torres Strait Islanders to apply for this position.