As part of the Broadspectrum Group, Broadspectrum Property integrates core property and facilities management services alongside specialist services.
Leveraging the pedigree and expertise of the Broadspectrum organisation with over 20,000 professional people located across Australia and more than 80,000 globally, Broadspectrum Property delivers a truly seamless corporate real estate solution.
To support our rapid growth we are seeking to engage dynamic and experienced property and facilities management professionals to join our market leading team across Australia.
About the role
Based out of the office in Forrest ACT and reporting to the Senior facilities Manager – Facilities Coordinator, this role will involve Delivering facilities management services to nominated WOAG Entities undertaking regular cleaning inspections, developing relationships and preparing data to contribute to the monthly operations and cleaning reports
Key responsibilities: ( But not limited to )
Managing the onsite cleaning contractor
Proactively managing subcontractors, including managing their insurances, reviewing and assessing subcontractor suitability
Weekly inspections/audits will be documented and compiled for monthly reporting
Monthly cleaning report to be compiled for the client – this will include liaising with two other contractors in VIC and QLD as we need to report on all sites for Jobs
You will be the point of contact for the cleaner and the FM’s for any complaints received from the clients
Maintain the complaints register for the operations meeting and monthly reports
Ensure the cleaning contractor is following the scope of works as defined in the contract document
Minimise all complaints on site from the client
Maximise the service delivery on site by the cleaners.
Managing effective communication, negotiation and conflict resolution with cleaning contractors, clients and onsite staff
Skills & Experience:
With a keen desire to develop your career within the property industry; you will be a Team Player with strong attention to detail; the ability to prioritise multiple tasks and work unsupervised.
Previous experience in a similar role is essential
Ability to manage multiple priorities simultaneously
Ability to build and maintain relationships with all stakeholders
Proficient in desktop applications such as Word, Excel and Outlook
Strong communication skills both verbal and writtenWorked in the property industry
Enjoy working with people and can build positive relationships
Minimum 1 year proven experience in a similar role within a Property or Facilities environment
High level organisational skills
This is a great opportunity to work in a high performing team and be part of the long term success of a new and exciting contract. You will be rewarded with great career opportunities, access to a highly collaborative leadership team and a flexible working environment.
We acknowledge the importance of our people’s diverse experiences, talents and cultures that they bring to work with them each day. Embracing Diversity and Creating Inclusion is a key component of our Talent Management Strategy. The creation of a Diverse and Inclusive workforce is central to our ability to unlock potential and enhance our success, creating a high-performance business.