Business Analyst/Trainer

  • Very Special Kids
  • Malvern VIC, Australia
  • 11/06/2019
Fixed Term Contract Community Services Information Technology Not for Profit

Job Description

  • Support the implementation of a new Care Management System in a high profile NFP
  • 2 days per week – hours can be flexed over more days to suit
  • 6 month fixed term contract/consulting assignment, start date by early July

Very Special Kids cares for children with life-threatening conditions by providing Victoria’s only children’s hospice and professional family support services.  Our free-of-charge services help more than 900 families across Victoria, with ongoing support from the child’s diagnosis all the way through to recovery or bereavement and beyond.


We are currently seeking an experienced IT Business Analyst/ Trainer to develop and deliver an organisation-wide training program to support the implementation of our new Care Management System.  The timeframes are tight so you need to be an enthusiastic self-starter who loves a challenge.  The system will still be in development so you will need to use your business analyst skill-set to work with ambiguity, ask the right questions, develop what you can and fill in the gaps as the system develops.  In addition, you will be required to assist the Project Manager and System Administrator with planning and User Acceptance Testing and provide support to super users during their testing.  You will be an engaging communicator who can build relationships with all levels and quickly gain buy-in from your stakeholders. 


Your Background will include:

  • Demonstrated delivery of ICT system implementation training programs including training needs assessment for core user groups, development of training materials, delivery of training in one-on-one, group training and online formats.
  • Ability to compare “as is” training materials with proposed process maps and system requirements to establish the training gap and develop training materials accordingly.
  • Demonstrated experience in IT Business Analysis for Systems Implementation projects
  • Demonstrated ability in developing/configuring IT systems
  • Demonstrated stakeholder engagement expertise
  • Prior experience or knowledge in training electronic medical records systems highly advantageous



Very Special Kids offers its employees a supportive and rewarding environment including a highly engaged team, unique beautiful setting conveniently located to shops, parking and transport in Malvern, salary packaging, and flexible working.


At Very Special Kids, our goal is for our workforce to reflect the diverse community we serve.  We continually seek to employ people of any gender, age, religion, sexual orientation, with a disability, Aboriginal Australians and varied cultural backgrounds.  If this sounds like you, please take a look at the position description on our website.


Please apply in writing by Thursday 20 June, addressing the key selection criteria in the position description to Katrina Hall, Human Resources Manager.  Please note, early applications are encouraged as interviews will commence immediately rather than waiting until the closing date.   


Very Special Kids is committed to providing a child-safe environment and requires all staff to have Working with Children and Police Record Checks.