Bared Footwear Oakleigh VIC, Australia
Location: Bared Warehouse, Oakleigh You will be asked to work one of your days each week at our Armadale or Melbourne City stores. Hours: Flexible depending on the applicant We are after consistency more than anything. We are flexible with hours and days but would like a minimum of 3 days – you can work entirely regular hours, or 7:00am-1pm if that suits, or 9:00am-2:30pm if you’re juggling kids or other work. We’re happy to work with you on this one! We staff across a seven-day roster, so any combination of days could work for us. Salary: To be determined Based on experience and hours works. All employees will begin as a casual (working regular weekly hours as agreed) for the first three months, with the provision to become full/part time after this trial period. We want … A team player with a positive, can-do attitude. We need a problem solver who can take initiative and go above and beyond to help a customer. Attention to detail is critical, and a great sense of humour is a big plus! We work very hard but we also like to have a laugh. If this sounds like you we’d love to meet you. A typical day may include … Responding to customer enquiries via phone and email. Great phone manner, clear written communication and a desire to really help the customer are all absolutely essential. Picking and packing online orders. This isn’t just boxing up a shoe and sending it off. We check every pair of shoes before they’re sent out, and double check customer requests regarding additional fitting options, sizes, and styles they may like to try. We don’t hesitate to contact a customer if we think they’ve ordered something not suited to their foot. Processing customer returns. Stock management. Stock is delivered to our Oakleigh Warehouse before it is distributed to the stores. You may be asked to help out when a delivery takes place – counting stock, stocktaking, moving stock around (no seriously heavy lifting!), or packing stock to go to the Armadale or Melbourne City stores. Maintaining the customer contact database. Jumping on the phone and notifying customers of restocks and new stock arrivals. Following up on returns and on-loan shoes. The occasional stock drop off. A current driver’s license is desired – you might be asked to drop shoes to one of the stores (or even to a customer!) on occasion.