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School photography business based in the eastern suburbs is looking for an enthusiastic team player to join our small and hardworking business, reporting to the Customer Service Manger, it will be your job to coordinate the production workflow of our product, provide strong administrative support and occasional customer service support in especially busy periods. As a Workflow Coordinator you’ll take ownership for ensuring the right task is completed by the right person at the right time.  To do this you’ll be responsible for tracking products and processes, allocating tasks to other team members, identifying times and days where service levels are not being met, and working with the broader team. The successful candidate with have: Excellent customer service skills Strong interpersonal skills Diligence and commitment to following through and resolving problems Initiative and ability to self manage, along with flexibility Ability to work efficiently within agreed timeframes Ability to build effective relationships A proven team player who pro-actively helps other team members Excellent verbal and written communication skills Experience in workforce/resource planning is an advantage Key details about the role: Immediate start, Casual employment opportunity, working hours are 8:30 am – 4:30pm Monday to Friday, HOWEVER this role would be well suited to someone needing to work around school hours and there is room to negotiate later start and earlier finish on some days, Normal hours of work apply during the Term One school holidays, the office is closed during Term 2, 3 and 4 school holidays so again this role is well suited to someone wanting flexibility around schooling, Located in Bulleen, a short way from the Eastern Freeway, with access to public transport (bus) and on street parking Job functions: Workflow co-ordination Data entry Answering phones Email Customer service support Ad hoc admin tasks – photocopying, printing, stationary, mail Experience using a computer and the Microsoft suite is required, all the rest of our software is proprietary and we will provide on the job training. Please send us an email with you cv and a cover letter telling us about yourself and what you are looking for, we will be in contact to arrange interviews and following interviews we will require candidates to come in for a paid trial day.