ICC Sydney Sydney, New South Wales, Australia
Oct 08, 2017Full time - Flexible
ICC Sydney is a $1.5 billion development that has transformed the Darling Harbour precinct. The project delivered 35,000sqm of internal exhibition space, the largest commercial kitchen in the southern hemisphere, Australia’s largest ballroom, an open air event deck, and an 8000 seat entertainment theatre. We are currently looking to recruit an experienced senior hosptaility leader to join our Culinary Services team to oversee the delivery of world class events from an food and beverage perspective. Whilst titled Senior Floor Manager, the role is essentially an Assistant F&B Manager that is central to driving exceptional F&B experiences for our guests. This role is responsible for: To implement and maintain the highest standards of client and guest service, and operational excellence making ICC Sydney’s food & beverage offer a key differentiating factor. Oversee the casual staff roster and provide instruction over staffing disciplinary requirements. Act as an escalation point for client requests during events outside of the pre-planned food and beverage delivery requirements. Plan, organise and direct a large and diverse team of Food and Beverage team members to deliver all aspects related to food service and logistics in the event management process, ensuring world class culinary and guest service experiences. This will drive repeat event business and achievement of the department’s financial targets. Deliver innovative food and beverage delivery experiences that are of a high quality across the food and beverage operation. Identify opportunities to increase revenue and manage operating costs more effectively. Please Note; relevant screening checks will be conducted as part of the recruitment process. These include National Criminal Records and National Police Background Checks, Proof of Identity that meets the 100-point check and may include Working with Children background checks. Shortlisted candidates may also be required to pass a physical assessment as part of the recruitment process.