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IAG 20/37-39 Albert Rd, Melbourne VIC 3004, Australia
13/11/2018
Fixed Term Contract
#CLOSER #BRAVER #FASTER The Role This role will provide support to the Digital and Marketing Team in the delivery of the overarching brand and marketing strategy and go to market position of Coles Insurance and the Value Model. To achieve this, the role will focus on execution of the multi-channel marketing and communication strategies and provide support to the team to deliver on the product roadmap, refining product positioning, and executing campaigns to deliver to the value proposition. Key Responsibilities:   Support the marketing team in the delivery of creative and media campaigns to achieve strategic and business objectives, including collaborating with our partner on briefs and plans, to ensure on-brand, on-brief, on-time, on-budget. Support in the delivery of innovative and non-traditional media and creative channels to provide disruption and increased effectiveness of marketing investment. Work with our partners on the execution of multi-channel marketing plans including pay-per-lead (affiliate), SEO, social media, paid search, email, paid display and traditional ATL media etc. Key focus on setting up digital eDM campaigns in our CRM system – currently Pega. Experience with other CRMs such as Salesforce would be highly desired. Ensure that marketing campaigns and collateral are signed off and compliant. Develop internal comms for frontline staff to communicate new campaigns. You will work closely with other members of the marketing and digital team on marketing aspects of new development of new products and platforms, website, customer comms and collateral. Work closely with internal and external partners to support the ongoing development and launch of customer led initiatives. Build relationships with peers and engage marketing stakeholders in campaign planning as appropriate. Work with new partnerships as we leverage external partners to deliver to our business objectives i.e. we'll look to ‘partner rather than build'. Focus on cost efficiencies, with the objective of being – low cost, innovative and technology drive Skills & Experience Solid experience in digital marketing and engagement Understanding of digital product delivery platforms, especially CRMs such as Pega and Salesforce 3+ years experience in competitive, consumer-driven industries (financial services, telecommunications, utilities, retail) Strong communication and interpersonal skills About Us At IAG, we believe that everyone has a unique point of view to share, shaped by their life experiences, cultures & passions. We celebrate and commit to: #Proud to be me – we value difference, not sameness #Together – harnessing our collective wisdom enables us to be our best for our customers & each other #No boxes – it's not about labels, boxes or categories. It's about building a diverse and inclusive mindset into everything we do IAG is the largest general insurance group in Australia and New Zealand. We own some of the region's most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI. Let's Talk Start your career journey with us and click ‘Apply'! In addition to a diverse and inclusive culture, some of our benefits include 13% superannuation, 50% insurance discounts, flexible work and leave options, generous parental leave and return to work program, recognition and reward program, and various corporate partner discounts. We encourage Aboriginal and Torres Strait Islanders to apply for this position.
IAG 20 Wedge St, Port Hedland WA 6721, Australia
13/11/2018
Full Time - Flexible
#CLOSER #BRAVER #FASTER   Sydney or Melbourne based position The Role At IAG, we have an opportunity for a Product Communications Consultant to develop, maintain and implement all customer facing policy documentation nationally. You will be managing the design, development and implementation of all customer policy documentation to meet the required underwriting, statutory and legal standards. Key Responsibilities   Facilitate the development, maintenance and implementation of policy documents (PDS, SPDS, KFS, FSG, PED etc) across all products nationally for commercial lines.  Record print rules/specifications/conditions for schedules (COI). Partner with the technical and design team to test the conditions/content of the certificate of insurance and support print proofing of the documents post go-live. Work collaboratively with external vendors to deliver required customer policy documentation Be the communication specialist and put forward the high-quality customer facing communications. Skills & Experience   Experience in either commercial insurance underwriting, product and systems knowledge and legislative requirements. (Minimum 5 years) Insurance Qualifications are preferred. About Us At IAG, we believe that everyone has a unique point of view to share, shaped by their life experiences, cultures & passions. We celebrate and commit to: #Proud to be me – we value difference, not sameness #Together – harnessing our collective wisdom enables us to be our best for our customers & each other #No boxes – it's not about labels, boxes or categories. It's about building a diverse and inclusive mindset into everything we do IAG is the largest general insurance group in Australia and New Zealand. We own some of the region's most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI. Let's Talk Start your career journey with us and click ‘Apply'! In addition to a diverse and inclusive culture, some of our benefits include 13% superannuation, 50% insurance discounts, flexible work and leave options, generous parental leave and return to work program, recognition and reward program, and various corporate partner discounts. We encourage Aboriginal and Torres Strait Islanders to apply for this position.
IAG level 4/8 Australia Ave, Sydney Olympic Park NSW 2127, Australia
13/11/2018
Full Time - Flexible
#CLOSER #BRAVER #FASTER   Permanent opportunity  Sydney based position – Join us at our new Darling Park premises * Excellent opportunity for an experienced procurement practitioner or for your first move out of Big 4 Advisory or other consulting roles The Role At IAG we've been transforming the way in which our procurement team is supporting the business in making great buying decisions.  We have invested in industry leading technology to provide our team and business stakeholders innovative platforms and systems that allow us to partner with the business more effectively. This innovation provides transparency and clean data for the procurement team to become a key stakeholder when the business is making commercial decisions.  We are also building a talented team with people who can support the business in developing and executing sourcing and category strategies that drive sustainable value.   Working within the procurement team your focus will be on optimising a category or categories of spend.  This could range from areas such as fraud, marketing or corporate services.  You will be responsible for sourcing and market engagement activities within a category, as well as ensuring suppliers are managed appropriately and driving innovation.  This includes ensuring the function supports the IAG strategy of driving operational simplification and scalability, customer satisfaction and organisational agility. Whilst previous category management our strategic sourcing experience would be highly advantageous it's not a prerequisite.  What you will be though is an individual with strong business acumen, excellent stakeholder engagement skills who can work with a variety of people and be able to deliver against agreed outcomes. Key Responsibilities: Develop category management strategies for the relevant categories Conceptualise and lead integration of technology to manage categories and provide relevant senior stakeholders reporting on performance indicators  Manage supplier performance to agreed outcomes  Map and identify opportunities to improve demand management  Resolve supplier disputes that have been escalated by the business unit or are of a systematic or strategic nature Design and implement sourcing strategies that look to meet all agreed business needs including SLAs   Skills & Experience   Strategic Sourcing and Category Management experience (Preferred) * High attention to detail and comfort with numbers (Mandatory)  Tertiary education is highly desirable (Preferred)  Experience in a centralised commercial environment providing services to a broad customer base. (Mandatory)  Experienced in achieving and being accountable for tangible commercial results (Mandatory)  Experience in delivering quality outputs (Mandatory)   About Us At IAG, we believe that everyone has a unique point of view to share, shaped by their life experiences, cultures & passions. We celebrate and commit to: #Proud to be me – we value difference, not sameness #Together – harnessing our collective wisdom enables us to be our best for our customers & each other #No boxes – it's not about labels, boxes or categories. It's about building a diverse and inclusive mindset into everything we do IAG is the largest general insurance group in Australia and New Zealand. We own some of the region's most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI. Let's Talk Start your career journey with us and click ‘Apply'! In addition to a diverse and inclusive culture, some of our benefits include 13% superannuation, 50% insurance discounts, flexible work and leave options, generous parental leave and return to work program, recognition and reward program, and various corporate partner discounts. We encourage Aboriginal and Torres Strait Islanders to apply for this position.
IAG level 4/8 Australia Ave, Sydney Olympic Park NSW 2127, Australia
13/11/2018
Full Time - Flexible
#CLOSER #BRAVER #FASTER   Permanent opportunity Sydney based position – Join us at our new Darling Park premises  Excellent opportunity for an experienced procurement practitioner or for your first move out of Big 4 Advisory or other consulting roles At IAG we've been transforming the way in which our procurement team is supporting the business in making great buying decisions.  We have invested in industry leading technology to provide our team and business stakeholders innovative platforms and systems that allow us to partner with the business more effectively. This innovation provides transparency and clean data for the procurement team to become a key stakeholder when the business is making commercial decisions.  We are also building a talented team with people who can support the business in developing and executing sourcing and category strategies that drive sustainable value.  Working within the procurement team, your focus will be on optimising our travel category of spend including; air, hotel and land.  You will be responsible for sourcing and market engagement activities within the category, as well as ensuring suppliers are managed appropriately and driving innovation.  This includes ensuring the function supports the IAG strategy of driving operational simplification and scalability, customer satisfaction and organisational agility. Whilst previous travel category management experience would be advantageous it's not a prerequisite.  What you will be though is an individual with strong business acumen, excellent stakeholder engagement skills who can work with a variety of people and be able to deliver against agreed outcomes.   It's an exciting time to come join a high performing and collaborative team with an increasingly good reputation in the industry. Key Responsibilities   Develop category management strategies for the relevant categories  Conceptualise and lead integration of technology to manage categories and provide relevant senior stakeholders reporting on performance indicators Manage supplier performance to agreed outcomes Map and identify opportunities to improve demand management Resolve supplier disputes that have been escalated by the business unit or are of a systematic or strategic nature Drive supplier innovation  Skills & Experience  Strategic Sourcing and Category Management experience (Preferred)  Travel category management experience (Preferred)  High attention to detail and comfort with numbers (Mandatory)  Tertiary education is highly desirable (Preferred) Experience in a centralised commercial environment providing services to a broad customer base. (Mandatory) Experienced in achieving and being accountable for tangible commercial results (Mandatory) Experience in delivering quality outputs (Mandatory)   About Us At IAG, we believe that everyone has a unique point of view to share, shaped by their life experiences, cultures & passions. We celebrate and commit to: #Proud to be me – we value difference, not sameness #Together – harnessing our collective wisdom enables us to be our best for our customers & each other #No boxes – it's not about labels, boxes or categories. It's about building a diverse and inclusive mindset into everything we do IAG is the largest general insurance group in Australia and New Zealand. We own some of the region's most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI. Let's Talk Start your career journey with us and click ‘Apply'! In addition to a diverse and inclusive culture, some of our benefits include 13% superannuation, 50% insurance discounts, flexible work and leave options, generous parental leave and return to work program, recognition and reward program, and various corporate partner discounts. We encourage Aboriginal and Torres Strait Islanders to apply for this position.
IAG level 4/8 Australia Ave, Sydney Olympic Park NSW 2127, Australia
13/11/2018
Full Time - Flexible
#CLOSER #FASTER #BRAVER   Sydney – Head Office    Work for Australia's Largest General Insurer  Flexible work arrangements/ 13% superannuation     The Role This is a great opportunity to make a genuine impact within the safety and wellbeing journey of IAG. You will bring you winning attitude and your natural ability to influence and consult with our stakeholders on all levels as a trusted advisor. You will be given the opportunity to implement new structures within our management systems, whilst ensuring and promoting our purpose of living and leading a culture of safety worldwide. Key Responsibilities   Provide specialist health, safety and wellbeing advice, recommend strategies and solutions in line with People and Cultures tiered service delivery model – seamlessly managing escalations across tiers. Identify risk management opportunities and partner with business areas to develop and implement sustainable solutions.  Develop engaging and informative communications plans and messages to promote safety culture.  Contribute to the development and drive the delivery of the strategic Safety and Wellbeing plans at leadership and operational levels throughout IAG.  Using a consultative and coaching approaches, brief and mentor internal stakeholders to gain business commitment for implementation of safety and wellness initiatives. Develop and implement programs to build manager and employee capability in safety and wellbeing to develop a strong safety culture. Skills & Experience   3 – 5 years' workplace health and safety experience within a corporate environment (essential)  Work with wellbeing initiatives, specifically around providing mentally safe workplaces and other psychology-based programmes. Demonstrated experience in the development, implementation and evaluation of innovative and contemporary safety initiatives. Experience of implementing and working with management systems which drive key business actions and behaviours.  Demonstrated ability to liaise, advise and negotiate effectively with key stakeholders including management, staff and external agencies on safety issues. Strong verbal and written communication skills (essential), with experiencing producing engaging materials to highlight risk management activities and initiatives (desirable)  Demonstrated experience in implementing effective change management projects.  Experience conducting audits/assessments, support and coaching business leaders to develop and implement risk management plans. * Ability and willingness to travel for work purposes Recognised qualification in Work Helath & Safety (Certificate IV or equivalent minumum) Tertiary Qualifications in workplace safety or related discipline ICAM Incident investigation methodology training (desirable) About Us At IAG, we believe that everyone has a unique point of view to share, shaped by their life experiences, cultures & passions. We celebrate and commit to: #Proud to be me – we value difference, not sameness #Together – harnessing our collective wisdom enables us to be our best for our customers & each other #No boxes – it's not about labels, boxes or categories. It's about building a diverse and inclusive mindset into everything we do IAG is the largest general insurance group in Australia and New Zealand. We own some of the region's most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI. Let's Talk Start your career journey with us and click ‘Apply'! In addition to a diverse and inclusive culture, some of our benefits include 13% superannuation, 50% insurance discounts, flexible work and leave options, generous parental leave and return to work program, recognition and reward program, and various corporate partner discounts. We encourage Aboriginal and Torres Strait Islanders to apply for this position.            
IAG level 4/8 Australia Ave, Sydney Olympic Park NSW 2127, Australia
13/11/2018
Fixed Term Contract
#Closer #Braver #Faster The Role Starting at the beginning of December, 2018 we have an available position for a Team Assistant to join our IAG Research Centre based in Silverwater, NSW.  The purpose of your position will be to provide efficient and effective administrative support to the research team, host visitors and guests. Ideally you are well organised, self-motivated and enjoy the responsibility of working autonomously while ensuring the team is fully supported. In this role you will occasionally meet high profile guests who visit the centre from around the world, thus a personable and friendly attitude is essential in this role.  You will work 2 days per week (Mon – Thurs) and share this role with the current administrator; the successful candidate will determine their working days in conjunction with their administrative counterpart. Key Responsibilities   Effective and proactive diary management including updating and prompting the research team regarding daily commitments and providing any necessary insights about visitors and guest to the centre  Receive and assess direct communication on behalf of the Manager(s) including telephone calls, message taking, and e-mail correspondence  Plan events and meetings including invitee management, catering and room booking/organisation  Process invoices and expenses and assist with compliance on IAG practices and policies Effectively demonstrating the IAG Spirit of ‘Closer, Braver, Faster' in all your interactions with the team and visitors Skills & Experience   At least 12 months experience in a similar role that required you to be organised and professional Strong written and verbal communication skills and attention to detail while performing several tasks simultaneously Ability to work autonomously and take action to support the team Strong computer literacy is essential, confident with Microsoft Word, PowerPoint, Excel, Outlook About Us At IAG, we believe that everyone has a unique point of view to share, shaped by their life experiences, cultures & passions. We celebrate and commit to: #Proud to be me – we value difference, not sameness #Together – harnessing our collective wisdom enables us to be our best for our customers & each other #No boxes – it's not about labels, boxes or categories. It's about building a diverse and inclusive mindset into everything we do IAG is the largest general insurance group in Australia and New Zealand. IAG owns some of the region's most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI. Let's Talk Start your career journey and join an inclusive culture that celebrates YOU! We offer 13% superannuation, flexible work and leave options. To find out more, click Apply. We encourage Aboriginal and Torres Strait Islanders to apply for this position.    
IAG Melbourne VIC, Australia
13/11/2018
Full Time - Flexible
#Closer #Braver #Faster The Role CGU has an exciting opportunity for a Claims Consultant / Case Manager to join our Victorian Workers Compensation claims team managing a Long Tail Management (LTM) portfolio based in Geelong. The Claims Consultant position would suit someone who thrives in a case management environment and enjoys working with people. The primary purpose of the Claims Consultant role is to assist in the management of Workers Compensation claims with the aim to help injured worker's recovery and return to work as quickly and safely as possible. Key Responsibilities   Collaborate with the injured worker, their employer and health professionals to achieve a safe & sustainable return to work Implement and ongoing review of claim management strategies Provide exceptional customer service to employers and build relationships with all stakeholders  Attend and participate in Claims Reviews or other employer engagement as appropriate to the portfolio Review claims and to ensure entitlements are appropriate in accordance with relevant legislation & guidelines  Manage other core claims management functions such as weekly compensation and medical expense benefit Skills & Experience   Similar experience in Claims / Case Management preferred Well-developed interpersonal skills and clear and professional communicator Ability to build rapport and establish relationships Resilient, displays empathy and able to communicate with all walks of life  Displays a drive for results and is outcome focused Ability to prioritise and manage time effectively About Us At IAG, we believe that everyone has a unique point of view to share, shaped by their life experiences, cultures & passions. We celebrate and commit to: #Proud to be me – we value difference, not sameness  #Together – harnessing our collective wisdom enables us to be our best for our customers & each other  #No boxes – it's not about labels, boxes or categories. It's about building a diverse and inclusive mindset into everything we do IAG is the largest general insurance group in Australia and New Zealand. IAG owns some of the region's most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC, WFI and Swann Insurance. Let's Talk Start your career journey with us and click ‘Apply'! In addition to a diverse and inclusive culture, some of our benefits include 13% superannuation, 50% insurance discounts, flexible work and leave options, generous parental leave and return to work program, recognition and reward program, and various corporate partner discounts. We encourage Aboriginal and Torres Strait Islanders to apply for this position.
IAG 520 Oxford St, Sydney NSW 2022, Australia
13/11/2018
Fixed Term Contract
#CLOSER #BRAVER #FASTER The Role In this 6-12-month contract role your purpose and unique contribution is to develop a content strategy aligned to the employee communications strategy and write engaging editorial content across multiple channels including our intranet, mobile apps, newsletters, and nominated social channels.  This role will be responsible for leveraging content across our internal and external channels and will be based in our new head office in Sydney CBD. Key Responsibilities:   Develop and implement a content plan for internal communication that can be leveraged on external channels Write clear, creative and engaging stories suitable for different channels and platforms through story-telling and applying commercial context  Development, maintenance and delivery of training, tools and guidelines to the wider Internal Communications team and relevant stakeholders to ensure our communications are consistent and maintain a high standard, including an internal communication style guide  Develop content recommendations through data insights to improve user experience through the channels Coordinate external content opportunities with the broader corporate affairs team * Leverage external content for internal channels as relevant  Partnering with the Specialist, Social Community and Platforms to manage the intranet community of practice – ensuring business unit content publishers are upskilled to drive a consistent content experience across our channels Skills & Experience   8-10 years relevant industry experience preferred Degree Qualifications in Communications or a related field (essential) About Us At IAG, we believe that everyone has a unique point of view to share, shaped by their life experiences, cultures & passions. We celebrate and commit to: #Proud to be me – we value difference, not sameness #Together – harnessing our collective wisdom enables us to be our best for our customers & each other #No boxes – it's not about labels, boxes or categories. It's about building a diverse and inclusive mindset into everything we do IAG is the largest general insurance group in Australia and New Zealand. We own some of the region's most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI. Let's Talk Start your career journey with us and click ‘Apply'! In addition to a diverse and inclusive culture, some of our benefits include 13% superannuation, 50% insurance discounts, flexible work and leave options, generous parental leave and return to work program, recognition and reward program, and various corporate partner discounts. We encourage Aboriginal and Torres Strait Islanders to apply for this position.  
IAG 520 Oxford St, Sydney NSW 2022, Australia
13/11/2018
Full Time - Flexible
#CLOSER #FASTER #BRAVER   Amazing Growth and Development Opportunity   Sydney CBD 13% Superannuation plus 50% insurance discounts The Role This is an amazing opportunity for an entry level pricing analyst who has a passion for Actuary and Pricing. You will be joining  our 3yr old insurance business IAL, who are focused on delivering its products in a low-cost and innovative way. You will be part of a small internal team that works with a range of external business partners, and as such provides a unique perspective on how an insurance business operates from end-to-end. Key Responsibilities Your role will include but not be limited to: Working with Pricing Manager to develop Pricing recommendations.  Assist in various Projects where a Pricing view would complement the activities being undertaken. Liaise with Internal & External stakeholders to develop the IAL brand. * Efficient extraction & subsequent analysis of internal data for both ad-hoc analysis & reporting purposes. Skills & Experience   Desired - Prior practical experience in the analysis of complex data. Essential – good communication skills, being able to explain complex. analysis/concepts to non-technical stakeholders. Essential – VBA & SQL skills. Desired –Other programming skills (Python, R, Tableau). General Insurance experience would be beneficial.  Relevant Qualifications in Actuarial Sciences / Statistics or similar. About Us At IAG, we believe that everyone has a unique point of view to share, shaped by their life experiences, cultures & passions. We celebrate and commit to: #Proud to be me – we value difference, not sameness #Together – harnessing our collective wisdom enables us to be our best for our customers & each other #No boxes – it's not about labels, boxes or categories. It's about building a diverse and inclusive mindset into everything we do IAG is the largest general insurance group in Australia and New Zealand. We own some of the region's most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI. Let's Talk Start your career journey with us and click ‘Apply'! In addition to a diverse and inclusive culture, some of our benefits include 13% superannuation, 50% insurance discounts, flexible work and leave options, generous parental leave and return to work program, recognition and reward program, and various corporate partner discounts. We encourage Aboriginal and Torres Strait Islanders to apply for this position.        
IAG Melbourne VIC, Australia
13/11/2018
Fixed Term Contract
#Closer #Braver #Faster The Role As a key part of the CGU Workers Compensation team, your primary responsibility will be the data entry of workers' compensation invoices within the Accounts Processing team. Other responsibilities will also include assisting with telephone enquiries and providing a high level of Customer Service to Service Providers, Injured Workers and Employers. You will be a quick learner with a great work ethic that works well within a team.   Key Responsibilities   Ensure medical invoices and certificates are accurately and efficiently entered into Tempus/Acction to ensure customers receive reimbursement for out of pocket expenses and wage reimbursements. Accurately enter new claims information into the Action computer system which enables customer claims to be recorded in accordance with WorkSafe expectation. Adhere to CGU data entry and record keeping requirements to ensure no financial penalty is incurred under the Agency Agreement Provide advice to customers in response to payment related queries received by our organisation  Meet or exceed productivity expectation which enables customers to receive their entitlements as quickly as possible Skills & Experience   Strong computer literacy (essential) Willingness to learn and develop new skills  Strong written and verbal communication skills The ability to work in a fast-paced environment and to prioritise proactively  The ability to develop strong relationships with internal and external stakeholders   About Us At IAG, we believe that everyone has a unique point of view to share, shaped by their life experiences, cultures & passions. We celebrate and commit to: #Proud to be me – we value difference, not sameness #Together – harnessing our collective wisdom enables us to be our best for our customers & each other  #No boxes – it's not about labels, boxes or categories. It's about building a diverse and inclusive mindset into everything we do IAG is the largest general insurance group in Australia and New Zealand. IAG owns some of the region's most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI.   Let's Talk Start your career journey with us and click ‘Apply'! In addition to a diverse and inclusive culture, some of our benefits include 13% superannuation, flexible work and leave options. We encourage Aboriginal and Torres Strait Islanders to apply for this position.
Broadspectrum
13/11/2018
Broadspectrum is an operations, maintenance and construction services organisation, operating globally in the resources, energy, industrial, infrastructure, rail, property and defence sectors. This is a diverse and growing business offering the training, opportunities and support you need to begin and build a successful career.     About the role Reporting into the Senior Finance Manager you will be responsible for overseeing the financial performance and transactional finance activities for the assigned contract portfolio in the Easternwell business. You will also play a key role in leading a large finance support function who manage high volumes of transactional activities.  As a key business partner you will actively engage with senior stakeholders and play a key role in the ongoing and future success of the business.   Key responsibilities will include Deliver timely and accurate reporting of actuals against forecast and budget for all contracts within the assigned portfolio; including clear and concise variance analysis, and reporting of risks and opportunities. Prepare budgeting and forecasting requirements, inclusive of P&L, Balance Sheet and Cashflow, with a focus on accurate representation of expected operational outcomes and ensuring alignment with operational targets and strategies. Maintain detailed knowledge of financial aspects of contracts within the portfolio; including application of various commercial models. Provide ad hoc financial analysis and support to the contract managers within assigned portfolio. Ownership of all financial processes and transactional data, ensuring it is completed accurately, in line with company policy and in a timely manner. Drive business & process improvement initiatives – developing solutions and reducing time taken for administrative and repetitive duties. Maintenance of SAP masterdata in line with contractual, cost control and billing requirements. Submit customer invoices in line with contract terms; with a focus on efficient billing practices to minimize duration of billing cycle. Proactively manage customer cash collection within contract terms.   Skills & Experience The successful candidate will be able to build strong relationships and networks within the business with the ability to work collaboratively across a complex environment. You will be resilient, adaptable and be someone who is comfortable making decisions and taking the initiative.   Other key attributes that were looking for include Relevant Degree in Accounting, Commerce or a related discipline or demonstrated equivalent professional experience. CA or CPA professional qualification desirable. Demonstrated experience managing a team Strong organisational skills; ability to prioritise and adapt to changing needs of the business and contracts within the portfolio. Ability to manage, maintain, manipulate and analyse complex masterdata, multiple profit centres and large sets of data. Demonstrated experience in collaborative and consultative processes at a professional level. Demonstrated interpersonal communication skills and the ability to work as a member of a team. Demonstrated written communication and IT skills. An ability to work flexibly and adaptively in a complex environment with multiple stakeholders.   Benefits This is an excellent opportunity to work with a talented and high performing team in QLD whereby you will be exposed to one of our most prestigious and high performing contracts across our organisation. This is highly regarded role in our organisation as it will play a key role in the ongoing and long-term success. We acknowledge the importance of our people’s diverse experiences, talents and cultures that they bring to work with them each day. Embracing Diversity and Creating Inclusion is a key component of our Talent Management Strategy. The creation of a Diverse and Inclusive workforce is central to our ability to unlock potential and enhance our success, creating a high-performance business.   Position Reference Number: 102705            
Compass Group McMahons Point NSW, Australia
13/11/2018
Part Time
Compass Group is the global market leader in providing food and a range of support services to customers in the workplace, schools and colleges, hospitals, at leisure and in remote environments. We operate in over 50 countries, employ over 508,000 people, and are a recognised top 10 employer worldwide Reporting to an Asia Pacific (APAC) Project Manager, you will help design material for an internal development program, that is customised on an individual basis, and aims at complementing the skills of our senior leadership team. Based in our McMahons Point office you will work closely with the APAC Project Manager to develop appropriate programs and content to complement an array of existing training experiences. This could include: Develop a framework to facilitate light pre-work, objective setting, reference guides and post event feedback from participants  Consolidate key training session messages into micro learning modules for sharing across the business with learner and facilitator guides Maintain and update internal database with outcomes from training sessions and communicate to the program community Develop and maintain individual tailored training programs and identify opportunities for maximum involvement of participants for group forums or WebEx  Skills will include: Instructional design experience in traditional and emerging training methods Highly experienced in L&D role to help develop design and methodology around program Maintaining training records on internal database Experience development Training Needs Assessment and strategic analysis This is a great opportunity for someone looking for part-time/on-going casual work. Days or hours worked per day are flexible. And work from home is an option, once you are up and running. We are a collaborative team and work in modern offices in McMahons Point – just 5 mins walk from North Sydney.
Grant Thornton Australia Limited Sydney or Melbourne
13/11/2018
Part Time
We are looking for a dynamic resourcer to drive key commercial objectives around engaging, attracting and delivering diverse talent aligned to this strategy. At Grant Thornton, our people are empowered to make a real difference. Each day, our people are shaping growth strategies for our clients, and they’re influencing our firm’s culture and future. We want our people to have a voice and the satisfaction of delivering high-quality outcomes in everything they do. We have a genuine interest in unlocking your potential for growth as we help you supercharge your career. As we work towards delivering on our 2020 strategy, we need a talented professional to join us to drive key commercial objectives around engaging, attracting and delivering diverse talent aligned to this strategy. To help us achieve these goals we are looking for a recruitment/talent acquisition resourcer to join our team on a part time basis. We recognise the increasing importance of flexible work options and family friendly work practices in maintaining a diverse, adaptive and high performing workforce able to meet our current and future business needs therefore we would love to talk to you about how flexible work hours or work from home options would suit you. Working as part of our national team you will form an integral part in further strengthening our talent acquisition offering. Initially, you will work closely with the talent team to provide targeted resource solutions for specific growth areas in the business. As your role develops, you will continue to build new talent pipelines which will meet the broader needs of the business. More specifically, in this role you will: Take ownership of proactively creating talent pools and pipelines Deliver the highest quality of customer service to all potential candidates Support the talent team to continually drive and enhance the candidate experience Maintain and update candidate records in a timely manner Assist with writing job advertisements and ensuring they are consistently and correctly advertised Research and suggest new channels of advertising and actively seek out innovative ways of sourcing candidates Provide updates to the talent team with relevant market information where appropriate At Grant Thornton, we encourage our people to bring their whole selves to work. We recognise, appreciate and seek to harness our people's individual skills and talents. You will thrive in our vibrant, down to earth yet entrepreneurial environment that empowers our people to succeed within a social work culture. We are looking for someone who has: Commercial recruitment/resourcing experience (essential) A combination of internal and external recruitment or RPO exposure ATS administration/management experience (PageUp desirable) Demonstrated experience in building and managing talent pools Proven track record of delivering end to end recruitment solutions A passion for people and customer service This role can be based from Sydney or Melbourne.  Only direct applications will be accepted (no agencies please). Please note that we have not engaged any recruitment agencies to represent us for this role.
IAG North Sydney NSW 2060, Australia
12/11/2018
Full Time - Flexible
Portfolio management of strata claims in a collaborative team environment Permanent Full Time opportunity - North Sydney location SUU is backed by IAG, one of Australia's leading general insurers   #Closer #Braver #Faster The Role We currently have an opportunity for a Claims Consultant to join the Strata Unit Underwriting business located in our North Sydney offices. Strata Unit Underwriters (SUU) is a subsidiary of CGU Insurance Limited and a leading provider of quality insurance products associated with strata title and similar type schemes within the Australian insurance market. We are skilled and experienced strata insurance professionals as specialists in our field, and our objective is to excel in all aspects of strata. SUU has a friendly, supportive and collaborative work environment, where talent is actively recognised and developed. In this position you will be responsible for managing a portfolio of claims, liaising with key stakeholders and processing claims in accordance to SUU polices and time frames. This position will provide systems and policy training, as well as mentoring and ongoing development. Key Responsibilities   Proactive end-to-end management of strata claims within designated authority limits with a focus on meeting customer expectations and service level agreements.  Liaise with all relevant parties to provide regular updates on the progress of claims and leverage the expertise of Lead Claims Consultant and other key stakeholders. Respond to customer inquiries over the phone and via email. Conduct evaluations and basic investigatory tasks by gathering and documenting relevant information within the SUU systems as required. Provide assistance to team members and identify opportunities for process improvement to support team achievements and goals. Skills & Experience   Previous claims handling experience (essential)  Property claims handling experience (desirable) Strong attention to detail Excellent customer service skills and a passion for helping people   Computer skills and ability to navigate multiple computer systems  Attentive and confident when liaising with customers and service providers Positive attitude to teamwork and willingness to embrace change About Us At IAG, we believe that everyone has a unique point of view to share, shaped by their life experiences, cultures & passions. We celebrate and commit to: #Proud to be me - we value difference, not sameness #Together - harnessing our collective wisdom enables us to be our best for our customers & each other #No boxes - it's not about labels, boxes or categories. It's about building a diverse and inclusive mindset into everything we do IAG is the largest general insurance group in Australia and New Zealand, with a growing presence in Asia. IAG owns some of the region's most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI. Let's Talk Start your career journey with us and click ‘Apply'! In addition to a diverse and inclusive culture, some of our benefits include 13% superannuation, 50% insurance discounts, flexible work and leave options, generous parental leave and return to work program, recognition and reward program, and various corporate partner discounts. We encourage Aboriginal and Torres Strait Islanders to apply for this position.
IAG 20 Wedge St, Port Hedland WA 6721, Australia
12/11/2018
Full Time - Flexible
#CLOSER #BRAVER #FASTER   Sydney or Melbourne based position The Role At IAG, we have an opportunity for a Product Communications Consultant to develop, maintain and implement all customer facing policy documentation nationally. You will be managing the design, development and implementation of all customer policy documentation to meet the required underwriting, statutory and legal standards. Key Responsibilities   Facilitate the development, maintenance and implementation of policy documents (PDS, SPDS, KFS, FSG, PED etc) across all products nationally for commercial lines. Record print rules/specifications/conditions for schedules (COI). Partner with the technical and design team to test the conditions/content of the certificate of insurance and support print proofing of the documents post go-live. Work collaboratively with external vendors to deliver required customer policy documentation Be the communication specialist and put forward the high-quality customer facing communications. Skills & Experience   Experience in either commercial insurance underwriting, product and systems knowledge and legislative requirements. (Minimum 5 years)  Insurance Qualifications are preferred. About Us At IAG, we believe that everyone has a unique point of view to share, shaped by their life experiences, cultures & passions. We celebrate and commit to: #Proud to be me – we value difference, not sameness #Together – harnessing our collective wisdom enables us to be our best for our customers & each other #No boxes – it's not about labels, boxes or categories. It's about building a diverse and inclusive mindset into everything we do IAG is the largest general insurance group in Australia and New Zealand. We own some of the region's most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI. Let's Talk Start your career journey with us and click ‘Apply'! In addition to a diverse and inclusive culture, some of our benefits include 13% superannuation, 50% insurance discounts, flexible work and leave options, generous parental leave and return to work program, recognition and reward program, and various corporate partner discounts. We encourage Aboriginal and Torres Strait Islanders to apply for this position.
Broadspectrum Toowoomba QLD, Australia
12/11/2018
Full Time - Flexible
Broadspectrum registered training organisation (RTO), Broadspectrum Training Services  Pty Ltd, is currently seeking a Workplace Trainer & Assessor with the appropriate qualifications and experience to focus on providing high level training services to the our subsidiary company Easternwell and other Broadspectrum contracts. This full time position will see the successful candidate reporting directly to the Training Team Leader in Toowoomba. The ideal candidate will be responsible for the delivery and facilitation of training and assessment activities relating to the following programs:   Certificate IV in WPHS Transport related programs including; Fatigue Management Chain of responsibility Load Restraint And or:    High risk work license programs such as; (CN) - Non Slew Mobile Crane Dogging and Rigging Qualifications   Responsibilities of the position would include but not be limited to the following:   Providing training & assessment Reviewing assessment instruments Managing the physical resources required for the delivery of the programs Completing documentation to support delivery and assessment practices such as the development of session plans, resources and assessment documents prior to and at the completion of training Action recommendations and continuous improvements relating to our training business within agreed timeframes Completing professional development activities in accordance with development plans and organisational requirements Participate in moderation and validation activities as required.   In addition to the listed vocational qualifications and duties above, the following required experience and qualifications are required:   Certificate IV in Training and Assessment (TAE 40116) or equivalent Demonstrated industry experience and currency within the vocational area of specialisation Ability to work autonomously in a remote location Recent and relevant experience related to competency based training and National Training Packages Demonstrated experience in delivering training programs and courses Well-developed written, oral and interpersonal communication skills Knowledge and understanding of ASQA standards, legislation, and policies specific to RTO operations Microsoft Office Suite skills Knowledge of learning management systems is an advantage but not essential   The successful applicant will be a highly motivated, conscientious, self-starter with the ability to develop positive relationships with a wide range of stakeholders both internal and external to the organisation. In return you will expand your experience with a stable student focussed business and enjoy a highly competitive salary. This role will work Monday to Friday and be based primarily in Toowoomba Qld although some travel and interstate work may be required at times.    Please include in your application a cover letter providing details of your suitability for the position, an outline of your relevant industry experience, and your experience in training vocational areas. For more company information please visit www.easternwell.com.au.   To apply please click on the "Apply" button below and complete our online application form. We acknowledge the importance of ours people’s diverse experiences, talents and culture that they bring to work with them each day. Embracing Diversity and Creating Inclusion are key components of our Talent Management Strategy. The creation of a Diverse and Inclusive workforce is central to our ability to unlock potential and enhance our success, creating a high-performance business.
Broadspectrum Brisbane QLD, Australia
12/11/2018
Full Time - Flexible
Broadspectrum is an operations, maintenance and construction services organisation, operating globally in the resources, energy, industrial, infrastructure, rail, property and defence sectors. This is a diverse and growing business offering the training, opportunities and support you need to begin and build a successful career.     About the role Reporting into the Quality Manager for Systems and Compliance you will be responsible for supporting the implementation, maintenance and improvement of the Global Management System that delivers excellence and is complimented by the standardisation of key processes with an effective governance program.   Key responsibilities will include Support the development and implementation of identified system and compliance activity Support in the implementation of identified system and compliance activity Promote and support the implementation of the Global Management System Liaise with relevant Quality personnel to ensure consistency of site systems and to gain the benefit of any available synergies for continuous improvement Functional, accreditation and system related audits as required Management of licensing register Develop and deliver Quality training as required Assist the proposal and transition teams with support and guidance as required   Skills & Experience The successful candidate will be able to build strong relationships and networks within the business with the ability to work collaboratively across a complex environment. You will be a resilient, adaptable and hardworking individual with a proactive approach   Other key attributes that were looking for include Quality related experience Lead Systems Auditor certification / qualifications Excellent communicator at all levels and strong management and organisational skills A collaborative and consultative approach Process driven Ability to think outside the box Strong IT skills with a good understanding of Microsoft Apps Ability to travel interstate   Benefits This is an excellent opportunity to work with a talented and high performing team in QLD whereby you will be exposed to some of our most prestigious contracts across our organisation nationally. This is highly regarded role in our organisation as it will play a key role in the ongoing and long-term success. We acknowledge the importance of our people’s diverse experiences, talents and cultures that they bring to work with them each day. Embracing Diversity and Creating Inclusion is a key component of our Talent Management Strategy. The creation of a Diverse and Inclusive workforce is central to our ability to unlock potential and enhance our success, creating a high-performance business.   Position Reference Number: 102738            
Broadspectrum Victoria, Australia
12/11/2018
Full Time - Flexible
An exciting opportunity has presented for a suitably experienced Manager to work in a diverse operations environment at HMAS Base in Cerberus within the areas of Hospitality Services, Cleaning Services and Sport and Recreation.  Previous experience in the chosen industry is not required, however a passion to develop in an Operation Management career is. The successful candidate requires high levels of enthusiasm, good work ethic and a strong willingness to learn. Skills and Experience required ​​​​​​​ Motor Vehicle Licence required A minimum of two years’ experience at management level. Advanced level of computer skills, including Microsoft Office Suite with SAP experience highly regarded. Previous experience managing budgets highly regarded. Previous Defence experience highly regarded. Must be an Australian Citizen with the ability of applying for and maintaining an NV1 security clearance. Key Selection Criteria Demonstrated ability to work autonomously with a high degree of motivation, energy, initiative and commitment. Demonstrated capacity to deal with multiple and often conflicting priorities. An ability to work flexibly and adaptively in a complex environment with multiple stakeholders. Demonstrated experience managing large and diverse teams. Suitable business acumen for the control of OH&S, financial, human and project management targets. Interpersonal skills to build and maintain effective professional relationships preferably in a contracting environment. The Defence Base Services Contract offers an extremely diverse operational environment covering multiple service lines and offers great opportunities with the following areas along with opportunities for career progression. Hospitality Services Estate Upkeep – Scheduled and responsive maintenance – Trades Project Management Accommodation Management & Housekeeping Services Cleaning Services   Sport & Recreation Training Area Range Management Lands Maintenance Environmental Services   Retail Stores Fuel Installation Management Fire Fighting – Structural and Airside TO APPLY Please visit the Careers section of our website or Click “APPLY” to forward your response to the selection criteria and CV, along with copies of any relevant qualifications. To be considered for this role you will be required to undertake an Australian Federal Police Check and a Pre-employment Medical Assessment. .
Broadspectrum Melbourne VIC, Australia
12/11/2018
Full Time - Flexible
Broadspectrum have a longstanding relationship with the Australian Defense Force and as such are seeking an experienced Data Analyst to join their Estate Data team based in the Melbourne CBD. This role will predominantly focus on ensure accuracy of data according to Defences Estate Data Model.    Responsibilities include Checking received Facilities maintenance Asset Data to ensure accuracy and correctness according to Defenses Estate Data Model. Preparing and sorting documents for data entry Running automated processes to compile data into predefined templates. Entering data into SAP systems via Automated and predefined templates Resolving discrepancies in information and backfilling further information from reference spreadsheets. Responding to information requests for information Prepares source data for computer entry by compiling and sorting information; Maintains data entry requirements by following data program techniques and procedures. Job Requirements Must be able to get a Defence security pass(Australian Residence/Police check) Facilities Maintenance Asset data understanding FM planning, Graduate Engineer and/or trade background preferred Understanding of FM Asset Data requirements from maintenance, Legislation and Australian Standards. Understanding of Relational data sets. Computer literacy and familiarity with various computer programs Need knowledge of SAP MS Outlook Adobe Acrobat. Must have experience using MSExcel: Comparing large datasets(<10000 lines) Macros Formulas (i.e.vlookups, Match, Left), MID()….) Analysis (Reviewing, Correcting, deleting or reentering. Removing duplications) Backfill cells from reference sheets High level attention to detail Must be organized self motivated. To Apply Please visit the Careers section of our website or click “APPLY” to forward your application CV, along with copies of any relevant qualifications. To be considered for this role, you will be required to undertake an Australian Federal Police Check and a pre-employment medical assessment. .
Apple Adelaide SA, Australia
12/11/2018
Part Time
Job Summary At the Apple Store, you maintain customers’ trust in Apple as the skilled expert, troubleshooting and repairing products. You use problem-solving and people skills to assure Genius Bar customers of swift resolutions to their technical problems. You also educate your team members about products, while independently keeping your own technical know-how up to date. With your customer service brilliance and empathetic nature, you provide Genius advice and support every day. Key Qualifications Strong people skills and a knack for problem solving. Ability to maintain composure and customer focus while troubleshooting and solving technical issues. Ability to adhere to a schedule of customer appointments. Description As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. You quickly diagnose product issues on the spot, explaining situations with patience and empathy. After determining whether repairs can be done or a replacement is needed, you offer solutions to quickly get users up and running again. Even if you’re juggling more than one customer, you stay conscious of their time demands as well as your own. You fulfil Apple’s service commitment with style, speed and skill. And you earn the trust of customers and co-workers alike as you offer guidance, knowledge, and even tips and training. Additional Requirements •You have an aptitude for acquiring skills in technical repairs and an eagerness to learn. •You have excellent time management skills and can make decisions quickly. •You’ll need to be flexible with your schedule. Your work hours will be based on business needs.